We’ll keep tabs on further developments and update the article as and when something noteworthy comes up. We hope that the team finds out the root cause of the problem and fixes it as soon as possible.

There are no potential workarounds that can help resolve the issue temporarily. Official acknowledgmentįortunately, Microsoft has acknowledged the issue where the Outlook app is crashing when the ‘Organize by Thread’ setting is disabled. Even clearing the cache in Safari and restarting the device doesn’t seem to fix the problem. Outlook on both my iPhone and my iPad has been crashing consistently, within a few seconds of opening.Īccording to reports, this issue surfaced after the latest v4.2238.1 update.Īffected users have tried uninstalling and reinstalling the app but to no avail. The app reportedly starts crashing whenever users try to switch off the feature that organizes messages as conversational threads by the subject of the email. I can access, send, and receive mail from just fine. My email account has been setup in outlook for a while now.

You must connect to microsoft exchange at least once before you can use outook data file. I am getting error cannot open, the ost file can’t be accessed. why do emails keep organising by thread, even though this setting is turned off in iOS 16? Toggle it on and then off and things are fixed, but only the app restarts. Many are reporting an issue where the Outlook iOS app keeps showing emails in threads even when the ‘Organize by Thread’ setting is off. Outlook app crashing when ‘Organize by Thread’ is disabled While this is certainly quite exciting, Microsoft still needs to take care of an issue that’s currently troubling iOS users. Microsoft also recently introduced a new version of Outlook for Windows to all of its Office testers.

Outlook is a web-based email service by Microsoft that allows users to send and receive email messages, manage calendars, and store contact information.

Microsoft outlook keeps crashing mac