In general, until you get to local computer service with your beloved HP printer, you should really use HP Print and Scan Doctor and see if you can fix any problems yourself. All you have to do is run HP Print and Scan Doctor and after a short extraction of temporary files you can select the printer you want to troubleshoot. Moreover, you can look for potential problems with any of your installed printers, whether they are local or network devices. You should use this tool at all times when working with HP printers to benefit from on-the-go troubleshooting.

HP Print and Scan Doctor (formerly HP Scan Diagnostic Utility) helps HP printer users diagnose and resolve printing and scanning problems, and even various connection errors quickly and easily. It may recommend some manual action for eg: if the software or driver is outdated etc.Download HP Print and Scan Doctor 5 - Diagnose and resolve various printing and scanning problems and even connection errors for your computer HP Print and Scan Doctor:.Like Printer spooler reset, Driver check, Device status, Printer queue, Port etc. In most cases this tool will check and rectify all issues.Now the tool will start the automatic diagnostics.Select the appropriate button, here i am selecting “ Fix Printing“.In the “ Finding and Fixing Problems” screen, two buttons, “Fix printing” and “ Fix Scanning” will be displayed.Select connection type USB or Network or Wireless -HP Print and Scan Doctor

You have to select the connection method you are using to connect the printer/scanner to computer.

Double check your connection (cable) or connect to a different USB port in your computer and click “ Connect“.

In some cases the automatic product search method may fail to find and connect to the printer/scanner.

It will list all HP devices connected to the PC, Select the printer you want to diagnose and click Next.

Now it will search for connected HP printers and scanners.

Run HP Print and Scan Doctor as administrator.

Make sure your printer/scanner is properly connected to your computer, verify the cable.

Download HP Print and Scan Doctor for Windows ( Click here for direct download from HP).

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